Tuesday, November 04, 2008
Boot camp experiences: Vocabase
One of the most recent and successful Teamwork boot camps has been at Vocabase, a Belgian software house. They develop voice portals, application servers operating telephone interactions between customers and support, and more. The boot camp lasted two days, and was in Waterloo (our hotel was in the "middle" of the battlefield).
Vocabase leading team is composed of Alain Rondenbosch, Robert Hopp and Jean-Michel Polfliet; after their gracious reception, we started by installing Teamwork in their intranet, and then proceeded presenting and discussing features and modeling of their processes.
As always happens in these cases, the customer points out to needs that lead to future improvements of Teamwork; in this case, in the resource planning section, and the relationship between worklogs and costs.
Usually our boot camps consist of a first (long) meeting with the (potential) project managers, finding the appropriate Teamwork models and procedures matching their work process; then a second meeting involving the entire team, demoing Teamwork usage and asking for feedback.
Teamwork is so flexible that modeling your projects and work with slim or large trees, using issues or not, using a single or multiple areas, are all open options, and a boot camp can speed up enormously adoption time.
Teamwork's adoption is generally a symptom of a developing culture for improving production through quality of work, and our impression of Vocabase is that this is the direction in which they are progressing.
Meeting and working with them has been a real pleasure, we wish them an even more successful future!
If you want to get a Teamwork boot camp, go here.